Privacy Policy

Your privacy is very important to me. This policy explains how your personal information is collected, used, stored, and protected when you engage with my services.

1. Personal Information I Collect

When you contact me or book a session, I may collect information such as:

  • Your name and contact details (e.g. email, phone number).

  • Personal information you choose to share during sessions.

  • Relevant referral information (if applicable, e.g. from your GP with a Mental Health Care Plan).

2. How Your Information Is Used

Your personal information is used only to:

  • Provide psychological and/or coaching services.

  • Communicate with you about appointments, invoices, or resources.

  • Meet legal, ethical, and professional requirements as a registered psychologist.

3. Confidentiality

All sessions are confidential. Information you share will not be disclosed without your consent, except in situations where I am legally or ethically required to do so (e.g. risk of harm to yourself or others, court orders, or mandatory reporting obligations).

4. Storage and Security

  • Client records are securely stored in accordance with Australian privacy laws and professional guidelines.

  • Electronic records are password-protected, and paper records (if any) are stored securely.

  • Records are kept for the legally required period before being securely destroyed.

5. Your Rights

You have the right to:

  • Access your personal information held in your file.

  • Request corrections if any information is inaccurate.

  • Withdraw consent for me to hold certain information, where legally and ethically appropriate.

6. Consent and Governing Law

By engaging with Dunja Indira Psychology, you consent to the collection and use of your personal information as described in this policy. All services are provided under Australian law and adhere to the ethical standards of the Australian Psychological Society (APS) and the Australian Health Practitioner Regulation Agency (AHPRA). You may withdraw from services at any time without prejudice.

7. Website Privacy

When you use this website:

  • Basic analytics may collect anonymous information (such as number of visitors).

  • No personal data is collected unless you choose to provide it through the contact form.

7. Questions

If you have any questions about this Privacy Policy, please contact me directly via the contact form.

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